xuananda-1 review

My humble opinion.

This is my experience buying from xuananda-1 on eBay

xuananda-1 is a seller on ebay offering mainly electronic goods such as the LED strip lights shown. On Saturday 13th October 2018 I placed five orders with them for various items I needed for a project, paying immediately via PayPal. Time was important so I chose a site that dispatched within one day which they do, and delivery was estimated as 3 to 5 days. Assuming these are working days that would mean Monday 22nd October at the latest. Things were looking good when I received an email the following day (Sunday) to saying they were preparing to sent the items and a few hours later eBay was updated to say they’d been dispatched. A Royal Mail tracking code (JV878011626GB) was also provided letting me see the progress of the order.
As I had no further updates by Fri 19th I decided to check the tracking info. I typed the tracking number into the Royal Mail site where I got the following:-
Anticipating this to be problem with the Royal Mail site I left it but periodically checked over the following few days, on each check I got the same response. I decided to contact Royal Mail to see if they could update me and they proved to be very helpful. The first thing they told me was that the tracking number was not valid, there was nothing in their system relating to it. Without any prompting from me he asked, ‘is this something you’ve bought on eBay’? I confirmed it was. He then explained to me that a number of eBay sellers made up tracking numbers simply to show items as despatched even though they were not, in many cases the same tracking number was given for every sale they made. Issuing a fake tracking number and marking items as dispatched enabled them appear to meet eBays seller policies and to blame Royal Mail for any delay. In reality the seller is waiting till they have enough orders to ship the items in bulk (usually from China).

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